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Home safety

Prevention

Home safety

Our homes are our place of sanctuary, but they can also be filled with risks to our safety. We believe that the best way to protect Islanders from fire is by helping you understand and reduce common risks in your home. You can complete a Home Fire Safety Check and follow our fire prevention advice to stay safe.

Smoke alarms

Fires can happen when you least expect them, often when you are asleep, which is why it’s so important to have smoke alarms in your home. A smoke alarm will alert you and give you a chance to escape before you are overcome by smoke. During a fire, more people die from smoke and gas inhalation than from burns.

01

Fit smoke and heat alarms and test them regularly

Smoke and heat alarms save lives. 

  • fit a minimum of one working smoke alarm on every level of your home, preferably in a circulation space such as a hallway or landing
  • fit additional alarms in other rooms that are regularly inhabited and where there could be a risk of a fire starting
  • do not fit a smoke alarm in your kitchen, bathroom or garage (if used as a garage)
  • test your alarms at least monthly, by pressing the test button until the alarm sounds
  • if you experience a false alarm (and there is no fire), you can silence the alarm by pressing the same test button
02

Smoke and heat alarm maintenance

Take care of your alarms to ensure they work correctly.

  • vacuum your alarms with a soft brush vacuum nozzle every three months and wipe over with a damp cloth to remove any dust
  • replace the whole unit after 10 years
  • for non-sealed battery-operated alarms, change the batteries once a year
  • never take the batteries out of your alarm to use in another electrical item. An alarm without batteries cannot warn you if a fire starts
03

More information about smoke and heat alarms

  • a smoke alarm is a warning device that detects smoke at the earliest stages of a fire
  • a heat alarm is a warning device that detects an increase in temperature from a fire
  • heat alarms are more suitable for detecting fires in kitchens or other rooms where steam, fumes or moisture could cause nuisance alarms in smoke alarms
  • when a smoke or heat alarm detects a fire, it will make a piercing noise to alert or wake you. There are alternative systems for those who are dDeaf
  • some detectors can be wirelessly interlinked throughout your home
  • many people killed in house fires are asleep at the time
  • a smoke or heat alarm can wake you up and give you vital extra time to escape
04

Choosing smoke alarms

Smoke alarms cost around £30 and are available from DIY stores, electrical shops and high-street retailers.

There are different types of smoke alarms available. Some use optical sensor technology and are typically more effective at detecting slow burning fires. Others use ionisation sensor technology which are typically more effective at detecting fast, flaming fires. Multi sensor alarms are also available.

If possible, fit an optical multi sensor smoke alarm with a ten-year life span. Buying an alarm with a sealed battery compartment will help to prevent tampering or removal of the battery. Whichever model you choose, look out for one which has a British Standard Kitemark symbol.

Carbon Monoxide safety

Carbon monoxide is a poisonous gas that can make you seriously ill if you breathe it in. Carbon monoxide can be made by fires and appliances that burn gas, wood, oil or coal. It is colourless and does not smell, so you cannot tell if it is around you.

01

What is carbon monoxide?

Carbon monoxide is released when a carbon-containing fuel doesn’t burn fully because not enough air is available. Carbon containing fuels include:

  • gas
  • oil
  • coal
  • coke
  • petrol
  • wood 

This can happen when appliances such as room and water heaters, fires and cookers have been wrongly installed or poorly maintained, or when a chimney, flue or air vent into the room such as an air brick has been fully or partially blocked.

 

02

Can carbon monoxide kill?

Accidental exposure to CO kills more than 50 people each year in England and Wales. It can kill without warning, sometimes in a matter of minutes. Low levels that don’t kill you can still cause serious harm.

03

How do I protect myself from carbon monoxide poisoning?

There are many ways to protect yourself from carbon monoxide poisoning, such as:

  • fit an audible CO alarm that meets European Standard EN 50291, showing a British Standards Kitemark or LPCB (Loss Prevention Certification Board) logo
  • make sure that you follow the alarm manufacturer’s instructions for installation and maintenance
  • you can also buy CO detection patches and ‘black-spot’ indicators, but these will not wake you and warn you if dangerous levels of CO develop
  • have all appliances, flues and chimneys correctly installed and serviced by trained, reputable, registered and competent engineers – do not attempt to do this yourself
  • if you're going on holiday you may wish to take a battery-operated audible CO alarm with you
04

What are the symptoms of carbon monoxide poisoning?

CO poisoning can be difficult to detect, because its symptoms are the same as those of many other common ailments. You may experience:

  • headaches
  • tiredness
  • difficulty thinking clearly
  • feeling sick

Sometimes it may feel as though you have food poisoning or that you are coming down with flu. You may also notice that the symptoms are less severe if you are away from your property.

Those most vulnerable to the effects of CO poisoning are:

  • older people
  • pregnant women and their babies
  • children
  • those with breathing problems or heart disease

Carbon monoxide poisoning in NHS choices website

05

What should I do if I think I may have a carbon monoxide leak?

 If you think you may have a CO leak you should:

  • turn off all appliances that use fuel other than electricity
  • open the windows  
  • leave the room
  • see a doctor at once
  • call a suitably qualified engineer to check all your appliances
  • if you rent a property, your landlord should be able to assist in resolving the matter  

Gas leaks

If you smell gas or suspect a gas escape, call Island Energy’s 24 hour emergency line 01534 755555 immediately and follow our advice.

01

What do I do if I smell gas?

If you smell gas or suspect a gas escape:

  • call Island Energy immediately on 01534 755555, ideally leave the property to call
  • open doors and windows to ventilate
  • turn off gas appliances and, if possible, switch off the gas supply at the emergency control valve. This should be next to your gas meter or on the gas cylinder
  • extinguish all naked flames and cigarettes
  • do not use any electrical appliances or turn electrical switches on OR off
  • do not use the doorbell
  • do not message Island Energy via their website or e-mail about an emergency. Call immediately on 01534 755555

The States of Jersey Fire and Rescue Service will always attend, if required. 

Chimneys and open fire safety

By having your chimney and flue swept and inspected regularly, you can help to prevent a chimney fire and structural damage to your property. Did you know that your home building and contents insurance may be invalidated if you have a chimney fire and your chimney has not been regularly swept?

01

Chimney sweeping

Chimney sweeping is important. It helps to prevent chimney fires and reduces the risk of dangerous fume emissions from blocked heating appliances, flueways and chimneys.

Regular sweeping and maintenance of chimneys and flues eliminates the build-up of soot from coal, wood, oil and gas fired systems. It also clears obstructions such as birds nests, leaves and debris.

  • chimneys using oil or gas should be swept once a year
  • chimneys using smokeless fuel or coal should be swept at least once a year
  • chimneys using wood should be swept quarterly when in use

Am I at risk from carbon monoxide poisoning?

Heating and cooking appliances fuelled by coal, smokeless fuels, wood, oil and gas can cause carbon monoxide poisoning if they are poorly installed, incorrectly used or if they are not properly and regularly maintained.

Make sure you are not at risk of carbon monoxide poisoning by:

  • having appliances installed and properly checked by competent engineers
  • getting your chimney or flue regularly inspected and swept
  • not overloading a fire and only burning the fuel it is designed for
  • fitting a carbon monoxide detector
  • not blocking chimneys, flues or air vents in any rooms where combustion appliances are installed and used

Remember that if you have had building work done recently, such as double glazing installation, or if floodwater has caused the build-up of silt or debris, this may also affect your property’s ventilation.

Fire safety advice for open fires

If you have an open fire at home, there are a few things you can do to stay safe:

  • don't light fires using flammable liquids such as petrol or paraffin
  • don’t burn paper or rubbish on fires in the grate
  • don't overload the fire with fuel
  • use a spark guard when the fire is unattended to prevent embers setting fire to furnishings or carpets
  • go into the loft occasionally to check the chimney when the fire is alight. Check for smoke from cracks, defective brickwork or mortar joints
02

Ventilation

Heating appliances must be able to ‘breathe’ in order to function efficiently, whatever type of fuel they burn. They require a constant and sufficient flow of air, so make sure the room is not completely airtight. If you have draught-proofing or double glazing fitted you may need vents or air bricks in an exterior wall of the room. Also follow these safety tips:

  • never block air bricks or vents, or the outside grille of a flue
  • make sure new water heaters in a bathroom are fitted to a balanced flue
  • if you fit an extractor fan or hood, make sure it doesn’t suck toxic fumes back down flues or chimneys
  • have your gas or oil fired boiler serviced and the flue checked once a year

Fire safety tips for your home

Would you know what to do if there were a fire in your home? Do you have an escape plan? How often do you test your smoke alarms? Follow these fire safety tips to stay as safe as possible in your home.

01

You should follow your escape plan and get out immediately

  • alert everyone in your home: get together and take your planned route out
  • meet at your agreed point
  • leave valuables and pets
  • feel doors before opening: if warm, don't open them as the fire is on the other side
  • shut all doors behind you on the way out
  • never use lifts
  • stay outside: don't go back in to rescue pets or valuables 
  • call 999 immediately and wave down the fire engines when they arrive
02

If your clothes are on fire, you should 'stop, drop and roll'

  1. stop: don't run, as your clothes will burn faster
  2. drop: lie down. This makes it harder for the fire to spread, especially to your face and head as flames burn upwards
  3. roll: this smothers the flames. You can also use heavy material like a coat or blanket to smother flames
03

Protect your home with working smoke alarms

Smoke alarms should be tested and working. 

You need at least one working alarm in the hallway leading the way out of the home. 

With more electrical items now found in living rooms and bedrooms, we strongly advise that you install smoke alarms here too. 

Smoke alarms should be located in any habitable room such as; living rooms, bedrooms, utilities and studies, and should be interlinked. 

Alarms have improved over the years and you can now get battery operated ones that can be interlinked with each other with no need for wires. 

You can find them at most hardware stores or online.

04

Take extra care in the kitchen

Look while you cook:

  • stand by your pan and don’t get distracted or leave it unattended
  • take care when consuming alcohol, as you can become drowsy and fall asleep when cooking
05

Check your electrics

Faulty electrics or appliances have caused over 32% of fires in homes in Jersey. Make sure you:

  • avoid using appliances overnight when you are sleeping. Fires take longer to be discovered and your family is at risk

Appliances can be defective and manufacturers will recall these items. To receive information if your appliances are recalled, register your white goods

06

Reduce the risk of fires starting and spreading whilst you are asleep

Before you go to bed:

  • turn off any electrics at the socket that are not being used
  • don’t overload sockets
  • don’t turn on your washing machines, tumble dryers or dishwashers overnight
  • close internal doors at night
07

Plan a safe escape

Whilst you may be at home with the children, get together as a family and make an escape plan. 

Make sure everyone in the house knows the escape plan and you practice it.

After a fire: What to do next

01

How should I keep my home safe and secure after a fire?

After the fire is extinguished, the building may retain heat for a period of time and some noises may be heard from the cooling down of construction materials. 

Fires produce smoke and hot gases and it is necessary to remove these to prevent fire spread and further damage. The Fire Service may need to cut away part of a building's structure in order to access concealed fire pockets. This damage may seem unnecessary; however, this work is required to ensure that the fire is completely extinguished.

If your property is insecure and you have to leave it unattended, you may require a boarding-up contractor; you can find these in the telephone directory.

  • if you are a tenant, this service would normally be arranged by the relevant housing department, association, or your landlord
  • insurance policies vary and therefore you should check your policy to see whether any boarding-up charges will be covered
  • if you have to leave the property, remember to remove any valuables, important documents, vital medicines and visual / hearing aids
02

What should I do about my utilities?

If any gas or electrical appliances, pipes or wires have been affected by fire, it may be necessary to isolate the supply. In addition to this, it may be necessary for the service provider to disconnect the supply. If you are unsure, contact your provider for advice. All repairs to gas, water and electrical fixtures should be carried out by a suitably qualified engineer.

Do not be tempted to turn on any isolated supply until it is safe to do so and following the advice of an engineer.

03

How can my insurance company help?

  • call your insurance company's (24 hour) emergency helpline as soon as possible. They will be able to provide information on dealing with your claim and provide assistance in getting things back to normal
  • your insurers may wish to inspect the damage before you remove items from your property
  • if emergency or temporary repairs are required, you should keep the invoices or receipts for these to help with any future insurance claim
  • if you are not the owner of the property, buildings insurance claims will normally be dealt with by the relevant housing department, association or your landlord
  • your insurance company may require a fire report
04

How do I obtain a fire report?

The Fire and Rescue Service produces a report on every incident they attend. This report may be made available upon written request. The administration fee for the preparation and issue of a fire report is £672. 

When would a fire be subject to an in-depth investigation?

All fire reports completed by the Fire and Rescue Service contain information as to the most likely cause of the fire. If this is not immediately clear, specialist fire investigators from the Fire and Rescue Service may be called in to conduct a more detailed investigation.

This may involve:

  • interviewing people at the scene of the fire
  • a thorough and detailed examination of the fire scene and debris
  • taking photographic evidence

In the course of their duties, specialist Fire and Rescue Service fire investigation officers may liaise with loss adjusters, insurance companies and other specialists to assist in settling claims and determining the cause of a fire. 

Home fire safety check

Home Fire Safety Check

Use the online home safety check tool to carry out your own home fire risk assessment and create a personalised action plan, for free.